Help & Support

HopShops connects to hundreds of online stores and searches them simultaneously when you type a query. Results are ranked by relevance, popularity, and price. You can filter by store, category, price range, and more.

We support 500+ stores including Amazon, Zara, ASOS, Nike, Sephora, H&M, Nordstrom, Net-a-Porter, Farfetch, and many more. Check the store directory in the app for the full list.

Yes! You can search by brand name, product type, or specific keywords. Use quotation marks for exact phrases (e.g., "Nike Air Max 90") to narrow results.

When viewing an Instagram Story, tap the share icon. From the share sheet, select "HopShops." The app will open, automatically identify the product, and save it to your wishlist.

Yes. On any product page in Safari or Chrome, tap the Share button and select "HopShops" from the share sheet. We will save the product details and link for you.

If we can't auto-identify a product, we'll save the image and URL so you can manually tag it later. You can also browse directly from the saved item.

Free accounts can save up to 500 products. There is no limit on the number of collections you can create.

Tap the "+" button in the Collections tab, give your collection a name, and optionally add a cover image. Then add saved products by tapping "Add to collection" on any item.

Yes! Tap the share icon on any collection to generate a shareable link. Friends can view your collection in their browser even without a HopShops account.

Go to the Discover tab and search for an influencer's name or handle. Tap their store page and hit Follow. Their new picks will appear in your feed.

Go to Profile → Settings → Account Information to update your email or password. You will need to confirm changes via email.

Go to Profile → Settings → Account → Delete Account. This action is permanent and removes all saved data. You can alternatively pause your account temporarily.

Go to Profile → Settings → Notifications to toggle individual notification types on or off. You can also manage notifications through your phone's system settings.